The Community Hub Wayne County Needed — Now Fully Digital.
Wayne County Family Connection already knew how to bring people together. They’d been doing it for years — connecting residents to resources, coordinating with local nonprofits and government agencies, and making sure that when someone needed help, there was somewhere to point them.
What they needed was a website that could do the same thing.
Not a brochure. Not a static page with a phone number. A real digital hub — dynamic, accessible, and built to reflect the living, breathing work they do every day in Wayne County.
Industry: Nonprofit / Community Resource Organization
Services: Website Design, Online Donations, Accessibility, Hosting & Maintenance
Partnership Length: 15 Years
The Challenge
Community resource organizations face a unique digital problem: their work changes constantly. Programs come and go. Events get added. New resources become available. An organization like Wayne County Family Connection can’t afford a website that goes stale.
At the same time, the people they serve aren’t always comfortable navigating complex websites. They need information fast — emergency resources, community programs, ways to get involved — and they need it to work on whatever device they’re holding.
The website had to be easy for staff to update and easy for residents to use. Those two things don’t always go together. FDM made them go together.
Key areas of focus:
- Creating an easy-to-navigate resource directory that residents can turn to in times of need
- Integrating a community calendar to keep Wayne County connected and informed
- Building in accessibility features so the site could serve every member of the community
The Solution
FDM built a community hub — not just a website. Every element of the design was built around one question: what does a Wayne County resident need, and how fast can they find it?
- A complete resource directory with emergency resources front and center. When someone is in crisis, they can’t afford to search. FDM organized the directory so the most critical resources are always within reach.
- An integrated community calendar. Events, programs, meetings — everything happening in and around Wayne County lives in one place, updated in real time.
- A live Facebook feed embedded on the homepage. The most current information shouldn’t live only on social media. FDM pulled it directly into the site, keeping content fresh without adding work for staff.
- Accessibility tools built in. Screen reader support, contrast options, keyboard navigation — because a community resource organization should be accessible to the entire community it serves.
The Community Hub
Wayne County Family Connection is the connective tissue of an entire county. They partner with nonprofits, local government, schools, and faith organizations to make sure no family falls through the cracks. Their executive director, Kristina DeLeGal, and her team are in the community every day — which means their website needs to keep up.
FDM’s website works the same way the organization does: as a digital center of gravity that pulls information together and makes it available to anyone who needs it, any time they need it. Whether a resident is looking for emergency resources at midnight or a community partner is planning an event, the site meets them where they are.
The Results
Wayne County Family Connection now has a digital presence as welcoming and resourceful as the work they do in person. Residents can find emergency help. They can donate. They can stay connected to what’s happening in their community. And they can do all of it from the same place, on any device.
That matters. Especially when it matters most.
Key outcomes include:
- Centralized resource hub making it easier for Wayne County residents to find help fast
- Accessible design ensuring the site serves every community member regardless of ability
- Active social media integration keeping content fresh without extra effort from staff
- Online donation functionality supporting the organization’s mission directly through the web

Ready to Build Something That Lasts?
Whether you’re starting from scratch or inheriting a site that needs a serious update, FDM brings the same long-term thinking to every client we work with.
— we’ll show you exactly where your site stands and what to do next.
We Don’t Just Build Websites
We build lasting partnerships. Let’s chat today about any of your small business digital marketing needs! From Google Business Profiles to Email Marketing to Custom Websites, we are ready to work with you and tailor our services to your needs.












